COVID Hotline

Do you have questions about the distribution of the COVID vaccine?  Are you unsure as to what phase you qualify for?  If so you can call our COVID Hotline at 339-502-5715 where we have recorded information on the phases and registration process as well as the option to speak to someone directly. This line will be staffed Monday, Wednesday, and Thursday from 8 am until 4, Tuesdays from 8 am until 7 pm, and Friday from 8 am until noon .


Due to the increasing number of positive cases of COVID-19 in the Commonwealth and in the Town of Canton, all municipal offices will be moving to a “by-appointment only” service model beginning at 8:00 a.m. on December 21, 2020. This model will remain in effect until such time as positivity rate reflects a sustained downward trend as it did during the months of June, July and August.  All offices will be staffed during normal business hours.  

The appointment only service model is intended to limit contacts between visitors and employees; thereby promoting a safer work environment for visitors and employees.  Residents are encouraged to conduct business, via phone, email, US mail or by using the website when possible.  There is also a drop box located at the front of Memorial Hall for any payments or other hard copy communication with Town Offices.  

Please follow this link for detailed policy on the appointment only model:  Appointment Only Policy

Please follow this link for a directory of departments to contact to make an appointment if necessary:  Directory

  • Visitors are required to wear a mask.   Transactions will not be made with unmasked visitors.
  • As outlined in the reopening plan, transactions and payments are subject to a three day wait rule unless there is an emergency.  Therefore, mail and packages will not be opened upon receipt but will be opened after three days.  No interest will accrue on bills submitted by the due date.
  • Floors will be taped for appropriate social distancing.
  • Direction signs will be posted.
  • Visitors will be screened prior to entrance.  

COVID-19 Informational website

For a listing of all Town Related COVID-19 posting, weekly updates from the Select Board, Governor Baker’s Orders, and additional information about the virus, please visit the following link for the CoronaVirus Information Webpage

COVID-19 Statistics

For information and statistics on COVID19 please visit the DPH Dashboard website: Massachusetts Department of Public Health COVID19 Dashboard

Community Tracing Collaborative

Want to be part of the COVID-19 solution?  Just answer the call.   If you’ve tested positive for COVID-19, the Canton Health Department and/or the COVID Community Team will be reaching out via phone to you and your close contacts to slow the spread.  Please click here to read the full posting

Final Water Bill Request

Due to the COVID-19 pandemic we are unable to send meter readers out to take a final reading.  Please click here to complete the online form and the office staff can prepare a Final Bill for you

Council on Aging resources

As the corona virus outbreak continues, the health & safety of Canton residents remains the Town of Canton’s priority. The Council on Aging provides resources and referrals to residents of all ages.  For further information please visit the COA website by clicking here

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